Get in Touch

Contact Hoirtuiry™ for assistance with product information, orders, payments, delivery, tracking, returns, refunds or other store-related questions.

Questions About an Order

When contacting us about an existing order, please provide your order number and the email address used during checkout so that we can locate the order efficiently.

Product Questions

For questions about a beauty or personal-care product, please include the product name and the specific information you need, such as dimensions, materials, included accessories, operation or general product use.

Problems With an Order

If an item arrives damaged, defective, incomplete, incorrect, or materially different from the product ordered, please contact us promptly with your order number and a clear description of the issue. Photographs or videos may be requested where reasonably useful for reviewing the problem.

Business Information

Before Returning a Product

Please contact customer support before sending any merchandise. Do not automatically ship a return to our registered business address. Once an eligible return request is reviewed, customer support will provide the applicable return instructions and destination.

Last Updated: October 6, 2026